Have you ever observed a change in user’s behaviour with respect to availing beauty or salon services over the past 3 to 5 years? People first seek online services or solutions – be it booking a seat at a salon via the hair Salon app for procuring beauty services, reserving a table at a restaurant, booking movie tickets, or even flight tickets. Such a drastic change in user’s behavioural patterns has triggered the trend of building salon mobile app in the beauty domain for promoting hair and skin services. In this post, we have explained spa & salon app development must-have features and cost of spa & salon app development.
What’s the Need for Building Hair Salon App?
Beauty services providers are a part of the on-demand niche, are rapidly opting for mobile app solutions to grow their business. No matter whether you own a standalone small salon or a big one with many branches, having a salon mobile app would have a direct impact on the growth of the business. All key tasks such as managing a staff of beauticians, tracking their work record, handling multiple customers at a time, and advance appointment booking are made possible through the app.
To understand the salon business’s working, let’s consider an ecosystem consisting of 3 main units: salon owner or admin, the staff of beauticians, and customers. Features of salon booking app focus on simplifying the work of people of this ecosystem.
Are you Looking to Launch Your Own Salon App?
Features of Salon App that are Desirable by Customers as well as Admin
Online Appointment Booking
The mobile apps development main aim for salons is to offer customers the flexibility to book a prior appointment for preferred hair or beauty service. The mobile app should display available time slots for customers to book appointments as per their schedule.
As it is possible for customers to book an appointment through a mobile app, there is no need to waste time waiting in a long queue to avail of the beauty service. Value time of your customer and manage them in the limited space of your salon through online appointment booking.
Select Beautician of your Choice
Customers are usually selective when they undergo hair and beauty treatment. They do not like being attended by any random beautician. Empower your customer to choose an attendant while booking for hair or beauty service through mobile appointment booking.
The mobile app shows the availability of beauticians as per the customer’s selected time slot. This ensures that the preferred beautician is available to serve the customer when he/she arrives at the salon.
Dashboard Management
As appointments are booked online, the admin can have a clear view of how many customers are sure to visit the salon and which attendees would serve them. It also helps in managing a few random visiting customers, thereby ensuring that no one has to wait for a longer time to avail of hair and beauty services.
By integrating Business intelligence in salon, Admins can gather insights into popular services, peak times, and cutomer preferences. This data enables them to strategically offer discounts and optimize staffing, enhancing the customer experience and maximizing efficiency.
Management of Staff of Beautician
With the mobile app, beauticians can stay updated on advance bookings and accordingly make preparations for it. There are maintained records of customers handled by each beautician, which helps in tracking the efficiency of resources.
Transparency of work, productivity, and efficiency of each beautician help salon owners to identify members that perform extraordinarily and give them appraisal. It also helps in tracking the workload of each beautician to analyze whether the salon is in need of another resource or can manage it with some staff members.
Must-Have Features that Salon App Should Have
Smart Mobile Catalog
The catalogue helps to attract the attention of the users, as for users with a smart catalogue it is easier to check the services. With the integration of voice recognition and 3D immersive look, it helps to impress customers and make them curious to take the service. Users can know about the services more through smart technologies they can change their minds to take the salon services. As to represent and increase customers’ curiosity about the service is the foremost step and there are high chances that with smart catalogue customers can change their perspective.
Integrate Mobile Wallet
In this cashless system, users prefer to opt for the simple payment method. Only with a few simple clicks, they prefer to pay the transactions. With the integration of mobile wallets, users can avoid the complex method of payment including third party and cash systems. With mobile wallet integration services, users can simply and securely add the payment to the wallets and pay their bills before and after the service.
Pre Booking Feature
With the pre-booking feature, you can offer a relaxing service to the customers. Integrating a pre-booking service feature is the best feature for the salon business app. With only a few clicks users can easily book an appointment with the salon and have a hassle-free service. It is important to offer users a one-tap booking option right from the menu page.
Push Notification
It is essential to notify the customer about service, send alerts notifications to the customers in the form of E-mail, SMS, and push notification features in the app.
Upcoming Booking
Integrate upcoming booking features in the app to help users get alerts. As soon as the administrator receives a future booking, they can instantly forward the stylist to offer the service, making the process faster and easier.
Choose your Beautician
You can allow your customers to choose their beautician and provide them with full freedom to opt for the services they want. It helps to increase the productivity of your staff as well as also increase user satisfaction.
GPS Navigation
GPS allows your customers to easily find your salon outlet’s direction and reach the destination without any hassle. If you have multiple outlets, this feature will also help your customers choose the nearest one from their goal, which will help them save their time.
Personalized Conversation
It should be considered a must-have feature in the salon app development process. Users can connect with the stylist and take suggestions for their looks or services to proceed further.
Cost of Building Salon App
Based on how many features you want to include in the mobile app, the cost of building the salon booking app varies drastically.
Which platform do you plan to develop an app on? Android or iOS?
If your audience is a mixture of Android and iOS users, consider building a hybrid app that works on multiple platforms. Another factor that affects the cost of development is who you approach to get this work done – whether you hire a developer or handover the project to a trustworthy app development company.
Hidden Brains is a reliable mobile app development company that is serving more than 42+ industries since 2003. Being house to the most talented resources, Hidden Brains has helped several companies to skyrocket their businesses to new heights.
To know about the cost of developing a salon app, consider requesting a free quote. Business development executives would get in touch with you soon to discuss your requirements and its future prospects.
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